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Frequently Asked Questions

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FAQs

Frequently Asked Questions

I know how hard it is to navigate health care when someone you love is at the center of it. These questions come up often, and I hope the answers help you feel a little more grounded as you find your way forward.

  • Can you attend medical appointments with my loved one?

    Yes — when possible, I can attend in-person visits locally or join virtually. I attend as a second set of ears and eyes, help ask questions, and ensure you understand next steps. I do not speak on behalf of the client without their consent.

  • Can you prescribe medications or serve as our medical provider?

    No. I am a nurse practitioner by training, but in this consulting role I do not prescribe, diagnose, or act as a primary care provider. I support and advocate around your existing medical care — I don’t replace it.

  • Do you take insurance?

    No. All services are private pay. I do not bill insurance or Medicare. This allows me to focus fully on your needs — not billing codes — and offer personalized care planning, coordination, and advocacy on your terms.

  • Can you help with assisted living or home care decisions?

    Yes. I can help you evaluate options, gather information about providers or facilities, and think through transitions such as home to assisted living or rehab to long-term care.

  • Are your services HIPAA-compliant?

    While I take your privacy seriously and handle all health information with care, I am not a HIPAA-covered entity in this consulting role. That means my services are not subject to HIPAA regulations, but I do follow strong confidentiality practices.

    I use secure tools like encrypted email, password-protected files, and private storage systems through Google Workspace to keep your information safe. You’re always welcome to ask how your information will be used and protected.

  • Are you available in emergencies or after-hours?

    I do my best to support families during moments of acute need, but I am not available 24/7 or on call. I work with a limited number of families and will always be upfront about my availability.

  • What areas do you serve?

    I am based in Grand Rapids, MI, and I work with families both locally and virtually. If you’re not sure whether I can help, just reach out — I’d be happy to talk.

  • What is your fee?

    Hourly rate for services is $150 per hour

  • Is there a cost to reach out or ask questions?

    No — I offer a complimentary 15-minute call so you can ask questions and see if this kind of support is a good fit.

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Want to Schedule a Call?

If you’re wondering whether this kind of support is right for your family, I offer a 15-minute introductory call — free of charge.

It’s a chance to talk briefly about your situation, ask questions, and see if we’re a good fit to work together.

Contact Me Today